New Delhi: With internet and smartphones, banking has become convenient for account holders. Gone are the days when a customer had to visit the bank branch to carry out transactions or to update personal details like mobile phone number. If you are a State Bank of India (SBI) customer, you can update your mobile number right away with the help of internet without the hassle of visiting the bank branch.
The onlineSBI facility helps you change your mobile number with just a few clicks. In order to change/update your mobile number online, you need your ATM-cum-debit card and your activated mobile number. SBI allows its customers to change their mobile number through three options, one of them is One Time Password (OTP).
a) By OTP on both the Mobile Number
b) IRATA: Internet Banking Request Approval through ATM
c) Approval through Contact Centre
(Note: By OTP on both the mobile number- If you possess both old and new mobile numbers, then the mobile number change can be approved online using OTP.)
On successful validation, INB system will send OTP along with reference number on your old as well as new mobile number. You need to send SMS from both (old and new) mobile numbers in following format ACTIVATE <8 digit OTP value> <13 digit reference number> to 567676 within 4 hrs
Upon successful validation of the OTP value and reference number, the new mobile number will be copied in INB, CBS and ATM. A successful message in this regard will be displayed to the customer on his mobile number
Source:-timesnownews
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